Privacy Policy

Effective Date: June 30, 2026

At Gauflora, your privacy is important to us. This Privacy Policy explains how Gauflora, operated by Brownwall Food Products Pvt. Ltd, collects, uses, stores, and protects your personal information when you visit our website or purchase our products.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

  • Full Name

  • Email Address

  • Mobile Number

  • Billing Address

  • Shipping Address

  • Order Details

  • Payment Information (processed securely through our payment partners)

  • IP Address

  • Browser Type

  • Device Information

  • Website usage information through cookies and analytics tools

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Deliver products to your address

  • Provide customer support

  • Send order confirmations, invoices, shipping updates, and delivery notifications

  • Respond to your enquiries

  • Improve our website, products, and services

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

  • Send promotional offers and marketing communications where permitted by law or with your consent

3. Cookies

Our website may use cookies and similar technologies to:

  • Improve website performance

  • Remember your preferences

  • Analyze website traffic

  • Enhance your shopping experience

You may disable cookies through your browser settings, although some website features may not function properly.

4. Payment Information

Payments made on our website are processed through secure third-party payment gateways.

Gauflora does not store your complete debit card, credit card, UPI PIN, CVV, or banking credentials on its servers.

5. Sharing of Information

We may share your information only when necessary with:

  • Courier and logistics partners

  • Payment gateway providers

  • Technology and website service providers

  • Government authorities or law enforcement agencies where required by applicable law

We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders

  • Maintain business records

  • Comply with legal, accounting, or regulatory requirements

  • Resolve disputes and enforce our policies

8. Your Rights

Subject to applicable laws, you may request to:

  • Access your personal information

  • Correct inaccurate information

  • Update your information

  • Request deletion of your personal data where legally permitted

  • Opt out of promotional emails or marketing communications

To make such requests, please contact us using the details provided below.

9. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, policies, or content of those external websites. We encourage users to review their respective privacy policies before providing any personal information.

10. Children's Privacy

Our website is not intended for individuals under the age of 18 years.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it.

11. Changes to This Privacy Policy

Gauflora reserves the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page with the updated Effective Date. Continued use of our website after any changes constitutes acceptance of the revised Privacy Policy.

12. Contact Us

For any questions regarding this Privacy Policy or your personal information, please contact us:

Brand: Gauflora

Legal Entity: Brownwall Food Products Pvt. Ltd

Email: support@gauflora.com

Phone: 9833017816

Address: Plot No A-752, TTC Industrial Area, MIDC, Khairane, Navi Mumbai 400705

Support Hours: 9 am – 7 pm